At Brahma Boots®, we respect the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect personal information received through our website and retail operations. Please read this policy carefully to understand our practices regarding your data.
Collection of Information
We collect various types of information in order to provide our products, services, and website experience. The categories of information collected include:
- Order Information: When you purchase Brahma boots online or in-store, we receive information like your name, billing/shipping address, phone number, email, and payment details so we can process the transaction.
- Account Information: If you create an account on our website, we collect your username, password, contact information, and any other account details you provide.
- Products and Content: We collect information about the Brahma products you view or interact with online or in-store to make recommendations and display relevant content.
- Communications: When you contact us or participate in surveys, promotions, or contests, we collect information like email addresses, phone numbers, mailing addresses to reply or provide the offerings.
- Website Usage: We use cookies and web analytics tools to gather information about how you navigate our website. This includes browser type, pages visited, links clicked, and time spent on pages.
We do not collect any sensitive information such as Social Security numbers, driver’s license details, or financial account numbers. The information we collect is used only as described in this policy.
Use of Information
The information Brahma Boots® collects is used to provide products, services, and an exceptional customer experience. Some ways we may use your information include:
- Processing orders and managing your account
- Recommending products and content
- Responding to inquiries, feedback, or other requests
- Improving our products, services, and website
- Enforcing terms, policies, and legal obligations
- Managing contests, sweepstakes, or promotions
We also analyze website usage information in aggregate to track traffic patterns and website performance. This allows us to enhance our online experience and product offerings. However, this data is non-identifiable and cannot be tied back to individual visitors.
Sharing of Information
Brahma Boots® takes care to allow your personal information to be accessed only by those who require it to fulfill their duties. It will never be shared or sold to third parties except in these cases:
- Service Providers: We partner with other companies to provide services on our behalf like payment processing, order fulfillment, website hosting, email delivery, etc. We may provide access to personal information for them to deliver those services, but remain committed to protecting that data.
- Business Transfers: Information may be transferred to a third party in the event that the Brahma Boots® company or website is acquired by or merged with another company.
- Legal Requirements: We may disclose personal information if required to comply with legal processes like subpoenas, court orders, or investigations. We also reserve the right to disclose information to prevent illegal activities or threats to personal safety or company property.
Protection of Information
Brahma Boots® takes precautions to safeguard your personal information both online and off. Our practices include:
- Using secure networks and encryption when collecting or transmitting sensitive data
- Restricting access to personal information only to employees or partners who need to perform a specific function
- Maintaining physical, electronic, and procedural safeguards at our stores and offices to protect information
- Destroying or de-identifying personal information when no longer needed for business purposes or upon request
While we follow industry best practices to protect data, no website or system can be completely secure. We encourage implementing strong passwords and avoiding sharing personal information.
Cookies and Tracking Technologies
The Brahma Boots® website uses automated tools like cookies, web beacons, scripts, and tags to collect usage data and optimize our online experience. These include:
- Cookies: Small text files stored in your browser that track preferences like items in your Shopping Cart or website bookmarks.
- Web Beacons: Invisible pixels embedded on web pages to track visits and measure effectiveness of marketing campaigns or ads.
- Scripts: Small programs that record or share information about interactions on the website. This allows for customized, relevant experiences.
Your browser settings allow you to reject these automated tools, but may limit website functionality.
We also allow third-party companies like Google Analytics to utilize cookies and scripts on our website to collect aggregated usage data. These companies adhere to their own privacy policies.
Third Party Links
The Brahma Boots® website may contain links to third-party company websites. These companies operate independently and have their own privacy policies. We encourage checking the policies of all websites you visit to understand their data practices.
Children’s Privacy
Our website is intended for adults aged 18 years or older. We do not intentionally gather or sell personal information about children under 13 years of age without parental consent. If you believe that a child’s data has been collected on our site, please contact us immediately so we can take appropriate action.
Your Data Rights
As a Brahma Boots® customer or website visitor, you have the following rights regarding personal information collected about you:
- Access: You may submit a written request for details on what personal data we have collected and how it has been processed. This information will be provided free of charge, unless the request is excessive or unwarranted.
- Correction: If you believe personal data we have collected is inaccurate or incomplete, you may request correction or completion of this information. We will make reasonable efforts to implement your request.
- Deletion: You may request we delete personal information about you from our records. We will comply unless certain exemptions apply, like completing a transaction, detecting security incidents, or complying with legal obligations. Removal from email subscriptions can also be done through provided unsubscribe links.
- Restriction: You may request we restrict the use of your personal data when it is inaccurate, no longer needed, or unlawfully collected. We will evaluate the request and notify you of any action taken.
- Objection: Where local law provides, you may object to the processing of your personal data for marketing, profiling, or other collection reasons. Opt-out options are provided in communications and on our website as available.
- Data Portability: In some regions, you may request transfer of your personal data to use for your own purposes with other services. We will provide applicable data in a commonly used, machine-readable format on receipt of a written request.
- Complaints: If you have concerns about use of personal data collected by Brahma Boots®, please contact us first to resolve the issue directly. You also have the right to lodge a complaint with your local supervisory authority.
To make any requests regarding your personal data, please contact our Data Protection Officer using the contact information below. We will acknowledge receipt of all requests within 72 hours and provide details on any action taken within 30 days.
Changes to this Policy
We may occasionally update this Privacy Policy as company practices and technologies evolve. The “effective date” below indicates when the latest revisions were made. We encourage reviewing this policy periodically for any changes. Updated versions are promptly posted to our website and appropriate notifications made.